Privacy Policy

Effective Date: June 26, 2025

At Red Carrot Design Inc. (“Company,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

• Contact Info: Name, email, phone number, mailing address

• Billing Info: Payment details (processed via QuickBooks)

• Project Details: Room photos, preferences, notes

• Website Usage: IP address, browser, referral source

• Marketing Data: Email opt-in status and engagement

2. How We Use Your Information

• To deliver interior decorating and home décor services

• To invoice and process payments securely

• To respond to your questions and provide support

• To send project updates, promotions, or design tips (with your consent)

• To analyze site performance and improve user experience

3. Legal Basis for Processing General Data Protection Regulation (GDPR)

If you are in the European Economic Area (EEA), we rely on the following legal bases:

• Contract: To provide services you request

• Consent: For marketing and cookies

• Legitimate Interests: To run and improve our business

• Legal Obligation: Where required by law

4. Email Marketing

If you opt-in, we may send you design tips, updates, and promotions. You can unsubscribe at any time by using the link in our emails or by contacting us directly.

5. Cookies & Analytics

We use cookies to improve your website experience and track basic usage stats. You can adjust your cookie settings through your browser. We may also use Google Analytics to understand how visitors use our site.

6. Third-Party Services

We share data only with trusted providers such as:

• QuickBooks: Invoicing and payments

• Squarespace: Website and e-commerce hosting

• Canva: Content creation

These services access your data solely to assist us in delivering our work and are obligated to maintain the security of that data.

7. International Transfers

We are based in the U.S. and may transfer your data internationally. For EEA residents, we rely on Standard Contractual Clauses (SCCs) or similar safeguards to ensure the protection of their data.

8. Data Security

We use reasonable technical and organizational measures to protect your information. While no system is completely secure, we take privacy seriously and follow industry best practices.

9. Data Retention

We retain your data for as long as necessary to deliver our services, process billing, or comply with legal requirements. You may request deletion at any time (see below).

10. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated info

• Request deletion

• Withdraw marketing consent

• Request data portability

To make a request, contact us at PO Box 6027, Sun City West, AZ 85376. We will respond within 30 days.

11. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we receive such data in error, we will delete it immediately.

12. Legal Disclosure

We may disclose information if required to do so by law or in response to valid legal requests. We may also share data to protect our rights, prevent fraud, or ensure the safety of our users and their information.

13. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Updates will be posted on this page. The “Effective Date” at the top reflects the most recent revision.

14. Contact Us

If you have any questions or requests, please contact us.

Red Carrot Design Inc

Address: PO Box 6027, Sun City West, AZ 85376